category:information technology
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Talking about customer service situations – Grammar: Formal expressions
Navigating Customer Service in Germany: Mastering the Formal ‘Sie’ Okay, so I’ve been living in Berlin for about six months now, and let’s be honest, the customer service… it’s different. It’s not the overly-enthusiastic, “Can I help you?” vibe I’m used to back home. Here, it’s more…precise. More formal. And that’s where I’ve really been…
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Consumer rights and responsibilities – Relative clauses and passive voice
Navigating German Consumer Law: It’s Harder Than It Looks (And That’s Okay!) Okay, so I’ve been in Berlin for six months now, and let me tell you, it’s amazing. The culture, the food, the everything. But honestly, trying to understand my rights as a consumer in Germany? It’s been…challenging. Especially when it comes to dealing…
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