category:consulting
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Talking about customer service situations – Grammar: Formal expressions

Navigating Customer Service in Germany: Mastering the Formal ‘Sie’ Okay, so I’ve been living in Berlin for about six months now, and let’s be honest, the customer service… it’s different. It’s not the overly-enthusiastic, “Can I help you?” vibe I’m used to back home. Here, it’s more…precise. More formal. And that’s where I’ve really been…
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