category:order management|95
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Returning products and complaints – Grammar: Polite requests

Navigating Returns and Complaints in Germany: A Beginner’s Guide (and My Frustrations!) Okay, so I’ve been living in Berlin for six months now, and let me tell you, the culture of customer service is… different. It’s not bad, but it’s definitely more formal and requires a completely different approach than what I’m used to. One…
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